An app to complement in-person cultural orientation at resettlement offices.
IRC Resettlement App
AGENCY: iStrategyLabs 2017
ROLE: ACD Brand & Product
Despite the urgency of the matter, the refugee resettlement process often consists of months and months of waiting, hours of preparation, bottomless stacks of forms and materials, and countless interviews and appointments.
The International Rescue Committee came to ISL looking for a digital solution that would bridge the gap between pre-departure and post-arrival refugee resettlement experiences, and increase com prehension around core cultural transition information. A key tenet of IRC’s cultural orientation program for refugees is self-sufficiency— but given the stress, complexities, and information overload that go along with the resettlement process, that vital information can be difficult to process and retain over time.
Bidirectional Design System
To account for English and Arabic speakers, we created a design system that enabled both left-to-right and right-to-left reading across the app and integrated curriculum.